Technical Support

Phone support

Some problems can be solved on the phone.  I can help advise Technicians how to recover the system, or suggest tests which can help find the solutions.

Call whenever you have a need.

E-mail support

Over e-mail, the problems can be described. Methods and test scenarios can be sent, to help eliminate areas of the tool, to focus on the trouble shooting area.

Parts support

Unknown part numbers or not such frequently used parts can be difficult to find. I can find the part number of the sub-assemblies due to my extensive knowledge of tool refurbishment and builds.